30 Days Return Warranty

Return and Exchange Policy

At AMAZING SUPERSTORE our goal is always to provide our customers with high-quality products. Customer satisfaction is always our number 1 priority. All items we carry are inspected before dispatch to ensure a pleasant shopping experience.

Our professional Customer Support Team is at your service at all times.

Warranty Terms:
In the event that you find yourself unsatisfied with the items you have received from us, we are open to exchanging or refund of items within 30 calendar days from the date of the receipt. Please feel free to contact us immediately.

Warranty Process:
To guarantee a fast and smooth warranty process, please specify the item details, such as your order number, SKU number, UPC code, or on your ticket. Please ensure that the item(s) you want to return is in their original condition with the original packing. We do not accept an item that’s been worn, damaged, washed, or altered in any way. The return will be processed within 2 to 7 days after we receive your package.

Missing products/accessories:
We check all items/accessories before sending them, this should be extremely rare. Please contact us in case we will offer you a solution.

Size & fitting and wrong product:
Due to the wide offer available on our website, AMAZING SUPERSTORE collaborates with several manufacturers and brands. It is possible to observe slight size differences between them. Customers are responsible to review the size chart and to choose the right item.

If you have received the wrong size, submit a ticket indicating the delivered size and the size you have ordered. Please kindly let us know whether the fitting is too small or too large.

If you think the product is not as described on the website, kindly send us clear pictures (under 2MB) in good light and send them to our e-mail admin@soamazingstore.com.

Once we receive your details as above, we will suggest an exchange for free or a refund.

Return Costs:
Customers have to cover the shipping fees to return the items. This cost is not refundable. Customers should provide us the returning parcel tracking information. We will proceed with compensations once we receive the items.