At Amazing-Superstore, we are committed to ensuring your complete satisfaction with every purchase. If, for any reason, you are not entirely pleased with your order, we have a hassle-free return policy in place to make your shopping experience worry-free.
21 Days Returning Window. You can return any item within 21 days from the date of delivery. To initiate a return, simply contact our customer support team through email support@amazing-superstore.com and provide your order number.
Additional non-returnable items
- Gift cards
- Some health and personal care items
Because we have multiple vendors in different regions. Our representative will provide you with return instructions and return address.
Amazing-Superstore doesn’t provide returning labels. All returned items are customer responsibility
Eligibility: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
Refunds or Exchanges: You have the option to receive a full refund or exchange the product for another item of equal value.
Missing products/accessories:
We check all items/accessories before sending them, this should be extremely rare. Don’t hesitate to get in touch with us for a solution.
Before all products leave the warehouse, our customer service representative ensures all items are checked and properly packaged.
In a case you receive a damaged or defective products please contact us immediately we will arrange for a replacement at no extra cost to you.
**Refund Processing Time: For any refunds, we’ll processed refund within 3-5 business days after receiving the returned item.
Size & fitting and wrong product:
Due to the wide offer available on our website, AMAZING SUPERSTORE collaborates with several manufacturers and brands. It is possible to observe slight size differences between them. Customers are responsible to review the size chart and choosing the correct item.
Contact Us: For any questions or assistance with returns, please reach out to our dedicated customer support team at support@amazing-superstore.com
